Everything you need to know before booking your move. Can't find an answer? Call us on (03) 9636 3364.
We charge by the hour rather than fixed quotes. Unlike companies that inflate fixed quotes, we only charge for hours worked, saving you money. All rates are door-to-door in half-hourly increments.
Yes. We carry $5M public liability and $200,000 transit insurance on every job. Importantly, you pay zero excess if any damage occurs. All our removalists are trained company employees, not subcontractors.
We own a full fleet: 2, 4, 8, 10, and 12 tonne trucks. When you book, we'll recommend the right size based on your home and contents. Our team can advise during your quote.
We recommend at least two weeks' notice for your preferred date. That said, we do accommodate last-minute moves — call us and we'll let you know what's available.
No fuel charges within a 5km radius of the CBD. There's a one-off charge for jobs outside that area. All prices are door-to-door and GST inclusive — no surprises on the day.
Yes. We offer full or partial packing services, supply all materials, and also offer an unpacking service at your new home. We collect used boxes afterwards too.
We cover all Melbourne suburbs and conduct regional moves throughout Victoria. Whether you're in the CBD, Bayside, the inner north, or heading to Geelong or Ballarat — we can help.
Yes, our team can assist with basic dismantling and reassembly of furniture such as beds, dining tables, and couches as part of your move.
Yes, we can assist with secure storage solutions through our trusted storage partners across Melbourne for short-term and long-term needs.
It depends on how much you have and how big your place is. A large home with lots of furniture may need a team of 4–5, while a smaller place might only need 2. We'll recommend the right crew size during your quote.