Last Updated: 4 November 2026
House Removalists Melbourne (HRM) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it and how we manage it when you use our website, request a quote or book a removalist service.
When you visit our website, submit a quote request or contact our team, we may collect information such as:
We use the information you provide to understand your moving requirements and deliver the services you request. This may include:
We may share relevant personal information with service providers when necessary to operate our business or deliver our services. Depending on the services actually used, these may include:
We do not sell personal information to third parties. We may also disclose information where required or authorised by applicable law.
We take reasonable steps to protect personal information against unauthorised access, misuse, loss, modification or disclosure. Our security measures should reflect the systems and practices actually used by the business.
No online transmission or electronic storage system can be guaranteed to be completely secure.
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and measure website performance. These technologies may collect information such as browser details, pages visited and website interactions.
You can manage or disable cookies through your browser settings, although some website features may not work as intended.
You may contact us to request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or outdated. We will handle requests in accordance with applicable privacy requirements.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records and meeting applicable legal obligations. When information is no longer required, we take reasonable steps to securely delete or de-identify it.
Our website may contain links to external websites or services. These websites operate independently and have their own privacy practices. We recommend reviewing their privacy policies before sharing personal information with them.
We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality or applicable privacy requirements. Updates will be published on this page with the revised date.
Depending on applicable privacy laws, you may have rights relating to the personal information we hold about you. These may include requesting access, asking for corrections and raising concerns about how your information has been handled. Contact us to make a request.
If you have questions about this Privacy Policy, wish to request access to your personal information or have a privacy-related concern, please contact House Removalists Melbourne: